Terms of service

1. Agreement

By using this website or engaging AbdulTSD Solutions, you agree to these terms. If you do not agree, do not use the site or the services.

2. Services and written scope

Services include website rescue, website build or rebuild, video editing and monthly care. Every engagement starts with a written scope that lists deliverables, exclusions, price, timeline, payment milestones and change control. Work outside that scope is quoted separately before it starts.

3. Quotes and pricing

Quotes are issued in EUR or GBP and are valid for 14 days unless stated otherwise. Published ranges are indicative; the fixed price is the one in the written scope. Prices exclude third-party costs (hosting, domains, plugins, stock assets, paid APIs) unless the scope says otherwise.

4. Payment

• 50% deposit to start, 50% on delivery, unless the scope states different milestones.
• Invoices are payable by bank transfer or Wise; Payoneer or a merchant of record may be offered.
• Late payment may pause work after written notice.
• Tax treatment is stated on the invoice. For EU B2B services the reverse-charge mechanism may apply.

5. Your responsibilities

• Provide the content, access and approvals needed for the work.
• Keep your own backups of content and data unless a care plan covers backups.
• Make sure you have the right to use any content, font, image or account you provide.
• Respond to review requests within the agreed window; delays move the timeline.

6. Changes and delays

A request outside the written scope is assessed before it is done. If it changes the price or timeline, you receive a written change note to approve. Delays caused by missing content, access or feedback extend the delivery date by the same period.

7. Intellectual property

On full payment, you own the final deliverables created specifically for you. Tools, libraries, templates and pre-existing code remain the property of their owners and are licensed to you under their terms. The right to display the work publicly exists only with your written permission; client names and results are not published without it.

8. Confidentiality and data protection

Both sides keep non-public business information confidential. Where the work involves EU or UK personal data, a data processing agreement is available and transfers rely on the EU Standard Contractual Clauses and the UK Addendum where relevant. See the privacy policy.

9. Warranty and fixes

If something delivered by AbdulTSD Solutions stops working correctly within 14 days of handover because of the work delivered, it is fixed at no charge. The guarantee excludes changes made by others, third-party platform or plugin updates, hosting or DNS changes, and content edits after handover.

10. Liability

To the extent permitted by law, liability is limited to the fees paid for the engagement giving rise to the claim. Neither party is liable for indirect or consequential loss, lost profits or lost data where backups were the client's responsibility.

11. Termination

Either party may terminate with written notice. Work completed up to termination is payable. Deposits are refundable only where no work has started, less transaction fees, as described in the refund policy.

12. Governing law and disputes

These terms are governed by the laws of Pakistan. For EU or UK business clients, the parties may agree in the written scope to a neutral arbitration seat, such as London, while the work remains based in Lahore. Before any formal step, both sides agree to attempt a written resolution within 30 days.

13. Consumers

The services are intended for businesses. If you are a consumer, mandatory consumer rights in your country still apply and nothing in these terms removes them.

14. Changes to these terms

These terms may be updated; the date at the top changes. The terms in force when a project scope is signed apply to that project.